All FAQs (Helpie FAQ)

Sample of All FAQs (Helpie FAQ)

Helpie FAQ

  • How can I check my NAOHP Membership Status

    Here is a quick video showing you how to check your NAOHP membership status:

  • Who is this program ideal for?

    Occupational health practice owners, administrators, and physicians seeking to boost practice performance and efficiency.

  • What Is The Location Of The Conference?
    Host Hotel Hilton Milwaukee City Center 509 W. Wisconsin Avenue Milwaukee, Wisconsin, 53203, USA
  • What Do I Get As An Exhibitor?
    Logo displayed throughout the event A 6ft Vendor Table with Chairs & Linen All conference meals included for attendees Dedicated expo time during the conference Single Booth Vendors Get 3 Representatives Double Booth Vendors Get 4 Representatives
  • What Discounts Do You Have Available?
    Early Bird $200 Off Per Person (Until June 15 Online Orders Only)
    Member Discount $200 Off Per Person – NOT A MEMBER? JOIN HERE
    3+ Attendees $200 Off
    Bring Your +1’s To The Receptions $75 Each
    (Discounts Are Stackable and All Calculations Are Done On The Registration Form For You)
  • What Are Exhibit Hours?
    Exhibit hours:
    Set up – 2-5 PM Sunday
    Sunday 5-7PM reception in exhibit hall
    Monday & Tuesday 7:00 – 8:00 am, 10 – 10:30 am, noon – 1:00 pm, 2:45 – 3:15 pm
    Monday 5:00 – 7:00 PM reception in exhibit hall
    Wed 7:00 – 8:00, 10:30 – 11:00
    Breakdown 12-2 on Wednesday
  • Do We Have To Pick One Education Track?
    You can pick and choose whatever you like! There are 1-3 concurrent sessions throughout the day. We try to avoid major interest overlap in our schedule (e.g. clinical people would mostly attend both work comp and DOT/regulatory exams so those are not usually scheduled at the same time).
  • Conference Pricing
    Registration Per Person $1499
    Discounts Available
    Early Bird $200 Off Per Person (Until June 30 Online Orders Only)
    Member Discount $200 Off Per Person
    3+ Attendees $200 Off
    Bring Your +1’s To The Receptions $75 Each
    (Discounts Are Stackable and All Calculations Are Done On The Registration Form For You)
    When you register you can pay by credit card right on the website or complete your registration OR request an invoice for payment.
  • Conference Cancellation Policy
    CANCELLATION POLICY
    Refunds are available, less a $150 processing fee per attendee, up to September 8, 2023. No refunds will be given on requests after September 1, 2023. Please note that cancellations must be submitted by email by September 8, 2023. Cancellations will not be accepted over the telephone. Upon receipt of your email of cancellation, you will receive immediate confirmation. No refunds will be issued after September 1, 2023. If canceling, email your cancellation request on or before September 1 to: admin@naohp.com
  • Managing Member Dashboard Account Settings
    How to Review and Update Profile Settings Login > https://naohp.com/wp-login Once you are logged in you can go to this link directly > https://naohp.com/members-directory/me/settings/ Click on the profile picture icon in the upper right corner and select “Account” To edit your settings, click the “edit” button near the lower right corner. Some fields are required in order to save changes made to your profile. If an error message comes up that changes could not be made check to make sure all required fields have information in them. When editing your profile you can make changes such as: Updating your login password and email Notification Preferences – if you would like to turn on/turn off notifications via web and/or email for different activities you can set those under this setting. Privacy – some information can be set to different privacy settings by members. Some information will also have default settings that are viewable under this section. Manage group invites – if you want to restrict who can send you group invites there is an option here. Export data – you can request a zip file of the data you created on this platform here. Here is a quick video showing you how to manage these settings from your member dashboard [embed]https://vimeo.com/795647197[/embed]
  • What is the next step?
    Larry Earl, our national director of consulting, can walk you through the process, answer your questions, discuss deliverables, and set up a timetable if and when you are ready to proceed.
  • Why NAOHP Consulting?
    • We have analyzed more programs than anyone, having completed 800+ consulting engagements in 49 states since 1985. Experience counts!
    • Our methodology allows us to benchmark your program with other programs. Your program need not operate in a vacuum.
  • How much of your time will be required?
    Very little! A one hour conference call at the outset, a few hours to complete the program audit instrument, and an hour debriefing call on the back end. Perhaps a total of five hours.
  • Membership Dashboard - Accessing Courses

    How to Access NAOHP Courses

    • Login > https://naohp.com/wp-login
    • Once you are logged in you can go to this link directly > https://naohp.com/courses
    • This page will list all courses available through NAOHP.
    • Any courses that you do not have access to will have a lock icon next to the name. Clicking on these courses will take you to the registration page.
    • Courses that you do have access to will not have the lock icon.
    • If you want to view the list of courses you've purchased, you can visit your membership page > https://naohp.com/members-directory/me/mp-membership/
    • Click on the "Courses" tab on this page below your profile picture to view courses and progress.
    • Opening a course will take you to the list of lessons for that course. Lessons do not need to be completed in order.
    • In order to consider a lesson complete, you will need to select the "Complete and Continue" option at the top of the lesson.

    Here is a quick video showing you how to access your courses from your member dashboard

  • Membership Dashboard - Managing Sub Accounts

    How to Update and Add NAOHP Sub Accounts

    • Login > https://naohp.com/wp-login
    • Once you are logged in you can go to this link directly > https://naohp.com/members-directory/me/mp-membership/
    • From the "Membership" tab, select the "Subscriptions" tab to see your existing membership.
    • This will list how many sub users you can add to your account (10, 20, or 30)
    • On the right-hand side, you will see the option to Update, Change Plan, or Sub Accounts.
    • Change Plan will allow you to change your existing subscription.
    • Sub Accounts will allow you to add/remove sub accounts. This screen shows you your current sub account users and they can be removed using the green Remove text on the far right of their information. Just below that is a URL you can send people so that they can sign themselves up as your sub account user, and just above that is an orange button for you to add sub accounts.
    • You can add sub accounts manually using the person's name and email (we recommend setting their username to their email) or adding them from their existing NAOHP username.

    Alternatively, you can send the personalized link to any of the individuals you would like to join as a sub account and they will be added automatically to your account.

    Here is a quick video showing you how to manage your Sub Accounts from your member dashboard

  • Managing Member Groups and Forums

    How to Review and Update Profile Settings

    1. Login > https://naohp.com/wp-login
    2. Once you are logged in you can go to this link directly > https://naohp.com/members-directory/me/settings/
    3. Click on the profile picture icon in the upper right corner and select "Groups." Any messages you are part of will show up here as well as any invitations to join a group.
    4. To view groups that are available to join, select "All Groups" from the left menu.
    5. Forums are discussions inside of Groups.
    6. You can start a discussion under one of the existing Forum topics by visiting "All Forums" from the left menu and choosing the best board to post inside.
      • Clicking on a forum will open the list of discussions happening inside of that forum. If there is not a discussion that matches what you are looking for you can start a new discussion by selecting the orange "New Discussion" button.

    Here is a quick video showing you how to manage your groups and forums from your member dashboard

    https://vimeo.com/796399653
  • How to Add and Edit Your Job Listings

    How to Add and Edit Your Job Listing on NAOHP.com

    1. Login > https://naohp.com/wp-login
    2. Once you are logged in you can go to this link directly > https://naohp.com/dashboard/
    3. Scroll down to the Job Board section of the Dashboard
    4. To add a job, click the "Add Your Listing" button.
    5. If you need to make changes to your listing, you'll need to click "Search Jobs," find and open your job posting, and click the edit button near the lower left corner.

    Here is a quick video showing you how to reach this page from your member dashboard

    https://vimeo.com/745501117/9bfecaa47f
  • How to Renew Your Membership

    How To Renew Your Membership Now

    1. Login > https://naohp.com/wp-login
    2. Once you are logged in you can go to this link directly > https://naohp.com/members-directory/me/mp-membership/mp-subscriptions/ 
    3. Then click the renew link on the right hand side of the expiration date.
    4. Once you have renewed go to this page and on the far right is a link to your paid invoice for your expense report if you need it. > https://naohp.com/members-directory/me/mp-membership/mp-payments/

    Here is a quick 45 second video showing you how to reach this page from your member dashboard,

    https://vimeo.com/745572166/9ccd1cae3b
  • Are Any CME Credits Involved This Year?

    This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Your CE Source and NAOHP. Your CE Source is accredited by the ACCME to provide continuing medical education for physicians.

    Your CE Source designates this live activity for a maximum of 12.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Disclosure Statement

    Your CE Source ensures balance, independence, objectivity, and scientific rigor in all our educational activities. In accordance with this policy, Your CE Source identifies conflicts of interest with its instructors, planners, content managers, and other individuals who are in a position to control the content of an activity.

    You will receive final CME instructions to claim credit at the end of the conference.

  • Conference Pricing

    Registration Per Person $1499

    Discounts Available

    • Early Bird $200 Off Per Person (Until June 30 Online Orders Only)
    • Member Discount $200 Off Per Person
    • 3+ Attendees $200 Off
    • Bring Your +1's To The Receptions $75 Each

    (Discounts Are Stackable and All Calculations Are Done On The Registration Form For You)

    When you register you can pay by credit card right on the website or complete your registration OR request an invoice for payment. 

  • What Is The Prize?

    Each year’s winner will be recognized at the Annual NAOHP Conference and will receive a $1000 cash prize.

  • How to Renew Your Membership - Manual Walkthrough
    If the susbcription direct link is not working for you please follow the steps below to navigate to the correct page to renew your membership;
      1. Clear your cache and then log back into the NAOHP site. That should take you to your user profile.
    2. You then need to select membership (just under the circle with a person icon in it, that will open a sub menu and you are going to click on subscriptions;
    3. On the far right of the table next to the active subscription are 3 buttons; Renew, Change Plan and Sub Accounts. You can renew your membership when it comes time to expire, if you need more users then you can change the plan to a membership with more users or you can add or remove your sub account users. 4. Click on Renew and complete the form that appears onscreen. 5. If you need to change your plan to increase the number of available sub users, click on Change Plan. A pop up will appear and you can click on the options and select the one you need from the the dropdown list. Click the Select Plan button to make changes
  • How to Add and Edit Your Preferred Vendor Listing
    How to Add and Edit Your Preferred Vendor Listing
    1. Login > https://naohp.com/wp-login
    2. Once you are logged in you can go to this link directly > https://naohp.com/dashboard/
    3. Scroll down to the Membership Directory section of the Dashboard
    4. To add a job, click the "Preferred Vendor Listing" button.
    5. If you need to make changes to your listing, you'll need to click "Add/Update Your Listing," find and open your listing, and click the edit button near the lower left corner (under your organization information).
    Here is a quick video showing you how to reach this page from your member dashboard Open Vimeo Video
  • Who Chooses The Winner?

    The Selection Committee includes:

    Staffed volunteers from the NAOHP, consist of David Fletcher dfletcher@safeworksillinois.com; Katie Kelsch RN (Wanda’s niece) katharine.kelsch@gmail.com; Justine Zilliken, justinenapa@gmail.com; and 2021 Award Recipient Chaley Shipley, RN

    The NAOHP Board of Directors will make the final selection.

  • Member Dashboard - My Groups, My Forums, My Feed

    How to Review and Update Profile Settings

    1. Login > https://naohp.com/wp-login
    2. Once you are logged in you can go to this link directly > https://naohp.com/members-directory/me/settings/
    3. On the left menu you will see options for "My Forums," "My Groups," and "My Feed."
      • My Feed will be similar to other social platforms where the activities of members you follow, group activity, etc is listed.
      • My Forums show the forums you are a part of, your replies, favorite forums, and subscriptions
      • My Groups show groups you are part of and any invitations to join a new group that you have received.
    4. If you want to join a new forum or group you can do so by selecting "All Forums" or "All Groups" from the left menu.
      • Groups will have a button to request access. Some groups are private based on membership or event/course enrollment, others are available to join for all members.
      • Opening a Forum will give you the option to subscribe to the forum. You can also open a discussion within a Forum and Subscribe or favorite that specific discussion.

    Here is a quick video showing you how to navigate forums and groups from your member dashboard

    [embed]https://vimeo.com/795646915[/embed]
  • Managing Member Photos and Documents

    How to Review and Update Profile Settings

    1. Login > https://naohp.com/wp-login
    2. Once you are logged in you can go to this link directly > https://naohp.com/members-directory/me/settings/
    3. Click on the profile picture icon in the upper right corner and select "Photos."
    4. Any photos you have uploaded or albums created will be viewable here. If you have not added photos or albums, you will see a message that no photos are found.
    5. To add photos, click the "Add Photos" button. You will be able to add a message to the photos, drag and drop images into the uploader and set the privacy for the those photos to determine how they appear on your timeline.
    6. Albums can be created the same way by toggling to "Albums" and clicking "+ Create Album"
    7. Under your profile and cover pictures to the right side will be a tab for Documents. You can upload documents here in the same manner as photos.

    Here is a quick video showing you how to manage your photos and documents from your member dashboard

    [embed]https://vimeo.com/795647240[/embed]
  • Managing Member Messages and Connections

    How to Review and Update Profile Settings

    1. Login > https://naohp.com/wp-login
    2. Once you are logged in you can go to this link directly > https://naohp.com/members-directory/me/settings/
    3. Click on the profile picture icon in the upper right corner and select "Messages." Any messages you have will show up here. You can also start a new message by clicking the pen and paper icon. ***NOTE: You will need to be connected to someone in order to send them a direct message.
    4. To review if you are connected to someone, select "Connections" from the left menu. Any active connections will be listed here as well as any connection requests you have received.
    5. If you want to connect with a member, select "Members" from the left menu. Here you will see the option to follow, connect, or message next to a member's name.
      • If you have requested to connect with a member there will be a colored avatar with a clock icon next to it instead of an avatar with a "+"
      • NOTE: You will still need to be connected in order to message a member.
      • Following will notify you about that person's activity inside of the membership platform. This will not grant the ability to message them as a connection would.

    Here is a quick video showing you how to manage this from your member dashboard

    [embed]https://vimeo.com/795647025[/embed]
  • Managing Member Dashboard Notifications

    How to Review and Update Profile Settings

    1. Login > https://naohp.com/wp-login
    2. Once you are logged in you can go to this link directly > https://naohp.com/members-directory/me/settings/
    3. Click on the profile picture icon in the upper right corner and select "Notifications." If you have any unread notifications there will be a colored icon next to the notifications here and by the bell icon in the upper right corner.
    4. The default view will take you to unread notifications. Here you will see if someone has tagged you, replied to your post/comment, etc.
    5. To review previously read notifications select the "Read" tab. You can set these notifications back to unread or delete them as needed.

    Here is a quick video showing you how to manage these settings from your member dashboard

    [embed]https://vimeo.com/795647086[/embed]
  • Conference Cancellation Policy

    CANCELLATION POLICY

    Refunds are available, less a $150 processing fee per attendee, up to September 8, 2023. No refunds will be given on requests after September 1, 2023. Please note that cancellations must be submitted by email by September 8, 2023. Cancellations will not be accepted over the telephone. Upon receipt of your email of cancellation, you will receive immediate confirmation. No refunds will be issued after September 1, 2023. If canceling, email your cancellation request on or before September 1 to: admin@naohp.com

  • Do We Have To Pick One Education Track?

    You can pick and choose whatever you like!

    There are 1-3 concurrent sessions throughout the day. We try to avoid major interest overlap in our schedule (e.g. clinical people would mostly attend both work comp and DOT/regulatory exams so those are not usually scheduled at the same time).

  • What Discounts Do You Have Available?
    • Early Bird $200 Off Per Person (Until June 15 Online Orders Only)
    • Member Discount $200 Off Per Person - NOT A MEMBER? JOIN HERE
    • 3+ Attendees $200 Off
    • Bring Your +1's To The Receptions $75 Each

    (Discounts Are Stackable and All Calculations Are Done On The Registration Form For You)

  • What Are Exhibit Hours?

    Exhibit hours:

    • Set up - 2-5 PM Sunday
    • Sunday 5-7PM reception in exhibit hall
    • Monday & Tuesday  7:00 - 8:00 am, 10 - 10:30 am, noon - 1:00 pm, 2:45 - 3:15 pm
    • Monday 5:00 - 7:00 PM reception in exhibit hall
    • Wed 7:00 - 8:00, 10:30 - 11:00
    • Breakdown 12-2 on Wednesday
  • What Is The Location Of The Conference?
  • What Do I Get As An Exhibitor?
    • Logo displayed throughout the event
    • A 6ft Vendor Table with Chairs & Linen
    • All conference meals included for attendees
    • Dedicated expo time during the conference
    • Single Booth Vendors Get 3 Representatives
    • Double Booth Vendors Get 4 Representatives
  • Managing Member Dashboard Profile Settings
    How to Review and Update Profile Settings
      1. Login > https://naohp.com/wp-login
      1. Once you are logged in you can go to this link directly > https://naohp.com/members-directory/me/settings/
      1. Click on the profile picture icon in the upper right corner and select "Profile"
      1. To edit your settings, click the "edit" button near the lower right corner. Some fields are required in order to save changes made to your profile. If an error message comes up that changes could not be made check to make sure all required fields have information in them.
      1. When editing your profile you can make changes such as:
          • Personal information (name, email, phone number, company name, etc)
          • Uploading a profile picture - the size of the profile picture should be at least 300px by 300px
          • Uploading a cover photo - the recommended size is at least 1950px by 450px
    Here is a quick video showing you how to manage these settings from your member dashboard https://vimeo.com/795647197
  • Does The Winner Need To Be Present At The Conference?
    While it would be great to have the winner in attendance we understand this may not be possible so it is not a requirement to be eligible to win.

Unlock the secrets to optimizing your occupational health program.

The NAOHP 2023 Occupational Health Benchmark Study delves into vital factors affecting service delivery. Covering compensation, quality, sales, marketing, and technology, it offers insights to enhance programs.