Here are previous years surveys that can be downloaded;

“Beyond Patient Satisfaction” by Donna Lee Gardner, outlines guiding principles and a comprehensive framework for healthcare organizations to enhance patient service. It covers proactive strategies, universal expectations for program members, setting high standards, and practical steps such as hiring appropriately, effective training, promoting the right attitude, establishing standards, motivation,, and

Primarily focuses on bodily fluid exposure in healthcare personnel and the associated risks of contracting Hepatitis B (HBV), Hepatitis C (HCV), and Human Immunodeficiency Virus (HIV). Emphasizing prevention through proper universal precautions, work practices, environmental controls, personal protective equipment (PPE), and Hepatitis B immunization, the discussion aims to guide healthcare

Led by Barbara Kazam, this course focuses on the significance of creating an extraordinary patient experience in healthcare. Barbara emphasizes the impact of positive patient interactions on business success, the role of every individual within a healthcare organization in shaping the patient experience, and the broader implications of patient satisfaction

Two scenarios are explored to provide valuable insights into occupational medicine programs. The first scenario examines the establishment of a new occupational medicine program within a hospital’s urgent care centers, shedding light on the requisite attitude that medical directors and providers must adopt when delivering these services. The second scenario

This course is a member benefit available only to NAOHP members. Send DataSend Data

The NAOHP Individual Certification in Occupational Health offers a comprehensive 2-Year Certificate of Competency in Occupational Health Practice Management. This course is designed for both clinical and business professionals across all levels of the occupational health industry. It focuses on best practices, service lines, staffing models, financial management, and more,

The overview of navigating the online recertification course. Participate in ongoing educational programs by various instructors for optimal learning, watch video lessons, track progress, participate in discussions, and access the student dashboard and account settings.

In this course, explore how the effects and/or side effects of medications might disrupt safe driving, resulting in an altered state of alertness, diminished attention, or temporary confusion. Certain medications induce physical symptoms such as hypotension, sedation, or increased bleeding, which could impede job performance or render the driver incapacitated.

Welcome to the “NAOHP 2022 Conference Recordings” – an exclusive opportunity to relive and immerse yourself in the invaluable insights and experiences shared during our 2022 conference. With a steadfast commitment to providing our members with the most effective strategies and resources in the occupational health industry, this compilation of

This course on “Normal” Spirometry in the occupational health setting addresses the critical issue of ensuring valid test results. Emphasizing the factors influencing validity, participants will learn to recognize equipment standards, calibration protocols, technician training, and error detection, contributing to accurate pulmonary fitness evaluations in occupational spirometry testing. The reason

Welcome to the “Occmed Market Analyzer” course – your gateway to unlocking the full potential of occupational medicine services within your practice. Are you maximizing your share of occupational medicine services, and do you know the dollar volume potential in your market? These are critical questions that our consulting clients

This session will focus on the employer prospect list and the strategies for obtaining it from various sources. We’ll explore both free and paid resources, including third-party administrators. David Saslavsky from Web for Doctors will guide us through the process of identifying prospects, emphasizing the company’s specialization in Urgent Care

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In this presentation on the occupational health record, Dr. Larry Earl and Donna Lee Gardner of Ryan Associates guide participants through key objectives. They explore the definition of shareable data with employers, identify regulatory agencies governing the occupational health record, discuss the necessity of medical authorization for data release, define

Participants will explore the concept of embracing the Occupational Health opportunity at their delivery sites. The session delves into the community-based nature of Occupational Health, its integrated delivery system, and the role employers play as payers. A brief history is covered, highlighting key milestones, and the discussion extends to the

This is a comprehensive discussion led by Dr. Larry Earl from Urgent Care Mentor on OSHA recordable injuries. It covers the criteria for injuries to be considered OSHA recordable, the responsibilities of employers in tracking work-related injuries, and how medical providers can assist in reducing OSHA-recordable injuries for their employer

NAOHP’s program certification is the gold standard for Occupational Medicine programs. We offer a comprehensive assessment of your team’s knowledge, experience, and expertise in the field to help you stay ahead of industry trends and gain professional recognition from peers and industry leaders.

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This course provides regulatory and compliance updates for occupational exposure to bloodborne pathogens and infectious diseases. Dr. Amber Mitchell, the Executive Director and President of the International Safety Center, will share insights on Federal and State OSHA compliance, including new COVID emergency standards, and discuss recent data from the Exposure