Unleash the Power of Extraordinary Patient Experiences

In the Acute Care Environment

Elevate Patient Interactions for Lasting Success

Welcome to “Creating an Extraordinary Patient Experience” led by Barbara Kazam – your essential guide to understanding and harnessing the transformative impact of positive patient interactions on business success and overall well-being within healthcare organizations. This comprehensive course offers urgent care providers a unique opportunity to gain insights into the financial implications of patient satisfaction and empower their teams to contribute positively to an exceptional patient experience.

Unique Features You'll Love

Strategic Insights

Gain a thorough comprehension of the importance of creating an exceptional patient experience, including its positive impacts on patient retention, referrals, and overall well-being within your urgent care practice.

Financial Implications:

Expand your perspective on the financial implications of patient satisfaction on healthcare reimbursement, enabling you to strategize and align your job functions with the financial health of your clinic for optimized reimbursement outcomes.

Tailored Content

Access information that directly addresses the pain points specific to urgent care providers, ensuring relevance and applicability in your daily practice.

Benefits for Urgent Care Providers

Enhanced Patient Retention:

Elevate your urgent care clinic's patient retention through extraordinary patient experiences, leading to positive word-of-mouth referrals and a strengthened commitment to patient-centric care within your practice.

Strategic Alignment

Strategize and align your job functions with the financial health of your clinic, contributing to optimized reimbursement outcomes and a holistic customer service culture within your healthcare organization.

Empowered Team Contribution

Empower your team to expand their perspective on customers to include co-workers, physicians, and family members, fostering a culture of extraordinary patient experiences that transcends individual interactions and shapes the overall well-being of your patients.

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Addressing Your Pain Points

Financial Alignment

Address the specific pain points related to understanding the financial implications of patient satisfaction on healthcare reimbursement, offering strategic insights and actionable strategies for aligning your clinic's operations with financial success.

Confidence in Compliance

Navigate through OSHA, NIOSH, ADA, EEOC, and other regulations with ease, ensuring your practice is always in alignment with the latest standards.

Enhanced Patient Care

Equip yourself with the expertise and equipment needed to perform complex exams, from hazmat/hazwoper to police and fire, heavy metal, and pesticide exposures.

Testimonials from Our Participants

Enroll in "Creating an Extraordinary Patient Experience" today and unlock the expertise you need to take your practice to new heights!

Who Is This Program For?

  • Front-line providers in urgent care and occmed clinics
  • MDs, DOs, NPs, PAs, and DCs caring for injured workers and performing occupational medicine exams
  • New providers – Perfect for onboarding into your existing practice
  • “Old-Timers” – Even seasoned occmed docs rave about stuff they’ve forgotten or confirmed existing practices
  • This is practical training for providers to learn the mindset, regulatory and compliance issues, and patient management techniques for successful occmed practice

Medical Directors

  • Guide your staff and delight your clients
  • Not Yet Providing Occmed Services
  • Training specific to starting occmed services in your center

Who Is This Program Not For?

  • Anyone who thinks you can easily pull in new employer clients without “doing it right”
  • Academics who want a lot of biostatistics & epidemiology – Get that in a university MPH type course

Now Let’s Discuss What’s So Unique About Occupational Medicine for Urgent Care.

So far, since you’ve made it this far, we know you are “qualified” to learn more…

How can this program help you?

If you had to go out and find all the information presented in these lessons, it would take months, and then you’d have to sort through to get just what is relevant to front line urgent care and occmed practice.

I know because medical directors of large programs have told me they’ve already spent months tracking down some of this stuff only to find it so well presented in a half-hour lesson!

Most of the research you’d have to do would be full of too much information. I’ve already cut through all that and succinctly present everything you need to know for all your occmed exams and worker’s compensation injury care.

How Do You Know For Sure

This is Truly the Best Occmed Course For You to Enroll In?

You’ll be in good company. I’ve taught similar material (although it has improved and evolved over the years) for providers in organizations like:

YES This Course is Fully Accredited!

Upon completion of this course, you can claim 5 CE credits through the accreditation company Your CE Source.

Claiming instructions will be provided upon completion of the course.

Lawrence Earl

Dr. Larry Earl (MD)

I’m Dr. Larry Earl (MD) and I’ve owned and operated multi-site, multi-state Urgent Care and Occupational Medicine centers for over 30 years.

As president & CEO of NAOHP, I support our members in pursuit of excellence in their employer-directed services and continue consulting and training for clients ranging from independent medical practices to billion-dollar healthcare organizations.

We asked members and occupational health professionals across the nation what they are looking for to help them with their occupational health & blended urgent care programs. We received an overwhelming response from people – AND – We listened.

We changed many things around, and provide our members with the resources, and strategies that really work in the industry. Our CONTINUED goal is, and will be, to listen and supply the needs within the occupational health industry (operations and business, business development, and marketing).

Your business needs to operate like a well-oiled engine. There are lots of moving parts, and our experienced team can help you put it all together. We don’t just teach it – we live it.

Progressing with the ongoing changes, NAOHP remains the core development of occupational health operations, which also includes the specialized fields of business development/marketing, wellness, telemedicine, urgent care, population health, employee health, and more.

It’s simple – at the end of the day, professionals are looking for ideas on how to grow their occupational health business, and stay ahead of their competition. Whether you’re new to this business or adding occupational health to your menu of services, we will teach you how to market your program, what other services you need to be offering, and provide you and your staff with the necessary tools to develop a successful program!

Email: learl@naohp.com