Members of the National Association of Occupational Health Professionals (NAOHP) often use the association as a resource for research, performance comparisons, and peer networking, which helps us fulfill our mission:
“The NAOHP supports provider-based occupational health programs and professionals in the achievement of the highest quality services, thereby advancing the association to the benefit of the national workforce and the public health of the country. The NAOHP will seek to assist providers in establishing partnership relationships with employers and their workforces to ensure genuine health care cost management and individual health maintenance.”
The following summarizes some of our ongoing activities as part of efforts to elevate the field of occupational health and better serve our constituents.
Benchmarking:
The association is conducting its bi-annual survey of provider-based programs and free-standing clinics using Survey Monkey as the data collection tool. Respondents are able to view results immediately after completing the survey. All entries are confidential; data are displayed only on a de-identified, aggregate basis. Collective responses are used to establish national benchmarks for industry comparisons, so the greater the number of respondents, the more meaningful the data. The survey link is www.surveymonkey.com/s/2LJQJ2Z. Following lengthy discussion, the NAOHP and Press Ganey have agreed to offer special discounted patient service assessment and benchmarking services to NAOHP member organizations at a deeply discounted rate. The arrangement will feature an occupational health-specific patient service assessment tool. Included in the package will be detailed reporting and real-time data access, analytics, and benchmarking with other NAOHP programs. For further information please contact Patty Williams, Director of Strategic Partnerships for Press Ganey at 855-849-2023 or pwilliams@pressganey.com and mention that you are an NAOHP member.
Operations:
The NAOHP’s Complete Resource Guide to Occupational Health Program Management, Version 2.0, on CD-ROM remains a popular resource. The Guide contains soup-to-nuts descriptions, protocols, policies, and procedures in 10 sections:
- Introduction to Occupational Health
- Product Lines
- Staffing Plans and Efficiencies
- Internal Employee Health
- Attaining Optimal Clinic Flow
- Standards of Care
- Sales and Marketing
- Ensuring Optimal Patient Service
- Financial Management
- References and Resources
Mentoring:
RYAN Associates (the NAOHP’s sister organization) offers formalized telephonic/online mentoring opportunities. A Sales/Marketing Coaching and Mentoring Program, led by Frank Leone, president and CEO, is a 10-week session featuring weekly hour-long conference calls, submission of homework assignments before each call, and a review of each assignment during each session. Donna Lee Gardner, senior principal with RYAN Associates, leads a similar program, Ten Weeks to Operational Excellence. These programs are limited to 10 participants and are scheduled periodically throughout the year. The mentoring programs will next be offered in early 2013.
Certificate Programs:
The NAOHP offers individuals and organizations an opportunity to demonstrate proficiency via a certificate process. To be awarded a Certificate of Competency in Occupational Health Practice Management, individuals must pass a written examination. The exam is held in conjunction with a course on occupational health core components sponsored by RYAN Associates. However, the course is not a prerequisite. The exam will next be offered via proctor in October following RYAN Associates’ National Conference, Oct. 8-10 in Chicago. Certificates must be renewed every three years by demonstrating efforts to complete continuing education in the field. Opportunities to recertify will be available at the conference. Programs and clinics undergoing Site Certification are evaluated in comparison to NAOHP standards in six categories: administration and organization; operational framework; staffing resources; clinical services; quality management; and sales and marketing. NAOHP Quality-Certification is awarded for three years following an on-site survey to organizations that meet standards.
Vendor Program:
Members of the NAOHP Vendor Program are listed in every edition of VISIONS and on our website to encourage members to utilize their products and services. Many of the vendors offer discounts to new customers.
Professional Placement:
The NAOHP’s Professional Placement Program is designed to help member organizations find suitable candidates for key positions such as program directors, medical directors, and sales executives. All recruitment is handled on a contingency basis, with a fee charged only if a recommended candidate is hired.
Background Checks:
The NAOHP has partnered with Acxiom® Corporation to offer discount rates on background screening services for employers while simultaneously earning a 20 percent referral fee on associated gross revenue.
To learn more about programs and services, visit www.naohp.com and click on the NAOHP tab.
