Loss Management Manual


The development of a customized Loss Management Manual for policy, procedure, and services to clients is recommended. This manual provides all the necessary templates for policy development, pre-placement screening, OSHA-mandated testing, educational needs, on-site care, safety program development and a complete return-to-work program for the industrial client.

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The Loss Management Service is a proactive approach to injury prevention. Since safety is an essential component of this service line, client companies receive assistance with safety program development and implementation. Supervisor training for accident reporting and investigation is provided to clients on site. The development of functional job descriptions and the establishment of temporary work assignments are also components of this service line. Client companies send all injuries to specific OHS facilities for injury care. Standards are developed to ensure injury management is standardized to provide emergency care, follow-up referrals and company feedback for all injured worker medical data.

Table of Contents

Injury/Loss Management Service Line Model - 3
Contracts - 3
Service Delivery - 4
Data Management - 4
Customer Service - 4
Referrals - 5
Care Management - 5
Consulting - 5
Loss Management Program Checklist for Program Components - 6
Safety Program - 6
Injury Management - 6
Data Necessary for Analysis of Current Program - 6
Implementation and Evaluation Procedures for the Loss Management Program - 7
Physician Occupational Health Network Criteria - 9
Facility Walkthrough for Health and Safety Hazards - 10
General 10 Hazard Communication Program - 10
General Housekeeping - 11
Safety and Health Hazards - 12
Emergency Preparedness - 14
Conclusions - 14
Loss Management Contract - 15
Case Management - 15
Early Return to Work - 15
Policy Development - 15
Work Products - 16
Responsibilities of Company - 16
Terms - 16
Compensation - 16
Changes - 16