To: NAOHP members
Re: Summer Quarter 2012 conference call
From: Stacey Hart, Director of operations
The NAOHP Board held its quarterly meeting via conference call on August 8. Board Member Karen Kosidowski-Bergen was unable to attend. Executive Director Frank Leone and staff member Stacey Hart were in attendance.
Opening comments: Board President Dr. Steven Crawford thanked all of the board members for their participation on the call.
2012 National Conference:
Mr. Leone reported that registration for the RYAN Associates’ 26th annual national conference, conference link October 8-10 at the Drake Hotel in Chicago is up substantially from last year. He noted that the strong curriculum and faculty were key in drawing registrants. Additionally, the weekend pre-conference course, “Core Components for Profitable Occupational Health Programs,” October 6-7 at The Drake, is gaining momentum, as well as the single day “Worksite Wellness: The Healthy Worker Advantage” course on Saturday, October 6, offered by the American College of Occupational and Environmental Medicine (ACOEM). Ms. Stacey Hart reported that CNE units through the American Association of Occupational Health Nurses (AAOHN) and CME units through the American Academy of Family Physicians (AAFP) have gained applicants. She also noted that the conference website is live with detailed flyers posted for the Illinois Summit, Urgent Care track, Sales and Marketing course, and pre-conference Core Components course.
New Member Recruitment and Renewals:
Board member Mike Schmidt and Ms. Hart reported that NAOHP new membership has increased this summer and that 2012 membership renewal numbers were strong.
Staff and Clinician Relationships:
Dr. Crawford noted the importance of the NAOHP’s continuing relationship with ACOEM and was pleased to report that ACOEM would be offering a pre-conference course on “Worksite Wellness: The Healthy Worker Advantage” on Saturday, October 6, 2012, from 8:30 a.m. to 5 p.m. at The Drake in Chicago.
Member Education and Services:
Ms. Hart noted that the NAOHP Bi-Annual National Survey data collection will start in early October. Mr. Leone reported that the online coaching and mentoring programs, including the Operational Excellence program facilitated by Donna Lee Gardner and the Occupational Health Sales and Marketing program facilitated by Mr. Leone, were well-received this year and will be offered again starting in early 2013.
Member Benchmarking:
Mr. Leone reported that a joint venture with Press Ganey to provide national patient satisfaction benchmarking data for occupational health clinics has been finalized. He noted that NAOHP member programs can sign up to be survey sites at a 15 percent discount off the retail price.
Publications:
Mr. Leone reported that his new book “Marketing Healthcare Services to Employers: Strategies and Tactics” (Seal Hill Press, May 2012) is being well-received. The book covers a broad array of tips and strategies for many types of healthcare service lines. He also noted that the quarterly NAOHP member publication, “VISIONS,” is now edited by Ms. Rebecca Vesely, who is an expert on healthcare reform and will bring a global perspective to the publication.
The next board meeting will be held following the annual national conference, on Wednesday, October 10.
