Town Hall – Our Client the Employer w/ Heather Manley

In this week’s Town Hall Donna Lee Gardner tackles “Our Client – the Employer” featuring Heather Manley as our expert board member on the topic.

1. Are we hearing what they want?
2. What services can occ med offer that does not break the budget?
3. What are the most common consulting services offered by clinics to employers?
4. Client management
5. Employer relationships with the occ health clinic and medical director oversight
6. Handling walk-ins along with scheduled patients (what is the best method to navigate for most efficient patient flow?)
7. Company profiles – how complex do they need to be?
8. Creating a customer advisory board – is this needed?

SOURCES:

Jan 12th The Client Heather Manley

SOURCES:

Jan 12th The Client Heather Manley
Jan 12th Heather Manley (1) slides pdf

VIDEO:

Get the NAOHP Guide to developing onsite clinics – your member discount is already applied here:

THANKS TO OUR PREMIER SPONSOR FOR TOWN HALL – UL

UL’s SYSTOC Kiosk, automatic appointment reminders, and no-show notifications to the employer help streamline the front desk workflow.

Download here: SYSTOC Kiosk for occupational medicine