This week (2-23-21) we meet with Mike Schmidt, Mary Alice Ehrlich, me (Larry Earl) and Ira and Dave of Webfordoctors to discuss the Pandemic Effect on Occ Health Volumes.
Here are some of the questions raised about Occ health clinic volumes:
1. How do we focus on the employer and patient outreach?
2. Continue to evaluate your mix of visits — in-office vs. virtual
3. What process do we use to get the message out and be repetitive?
4. Develop new messages for your website, phone system, social media, or office signage to communicate your intention to continue providing care and explain the available visit options.
5. How does convenience fit into the planning?
6. Does offering Covid testing help to address some of the volumes lost?
7. How do we keep the patients and the staff healthy?
8. What additional programs can we implement, like chronic care management?
9. How do we educate the employers as well as the employees about what health issues are present?
Feb 23rd town hall Pandemic Effects on Volumes – slides
AUDIO:
The Loss Management Manual
The Loss Management Service is a proactive approach to injury prevention. Since safety is an essential component of this service line, client companies receive assistance with safety program development and implementation. Supervisor training for accident reporting and investigation is provided to clients on-site. The development of functional job descriptions and the establishment of temporary work assignments are also components of this service line. Client companies send all injuries to specific OHS facilities for injury care. Standards are developed to ensure injury management is standardized to provide emergency care, follow-up referrals, and company feedback for all injured workers medical data.
CLICK HERE or the image below to get the loss management manual
THANKS TO OUR PREMIER SPONSOR FOR TOWN HALL – UL
UL’s SYSTOC Kiosk, automatic appointment reminders, and no-show notifications to the employer help streamline the front desk workflow.