Town Hall – Developing Satisfaction Surveys for OccMed Clients

10 Customer Satisfaction Survey Best Practices Keep it short. … Only ask questions that fulfill your end goal. … Construct smart, open-ended questions. … Ask one question at a time. … Make rating scales consistent. … Avoid leading and loaded questions. … Make use of yes/no questions. … Get specific and avoid assumptions. Think about your timing Offer survey respondents a bonus

Unlock the secrets to optimizing your occupational health program.

The NAOHP 2023 Occupational Health Benchmark Study delves into vital factors affecting service delivery. Covering compensation, quality, sales, marketing, and technology, it offers insights to enhance programs.