Client Satisfaction More Than a Measure of Success

Progressive occupational health programs have a method to assess its success as seen by clients. By moving beyond satisfaction scores, client assessments will provide clear direction on operational improvement and growth opportunities for strategic planning. 

Unlock the secrets to optimizing your occupational health program.

The NAOHP 2023 Occupational Health Benchmark Study delves into vital factors affecting service delivery. Covering compensation, quality, sales, marketing, and technology, it offers insights to enhance programs.