Value of a Medical Review Officer (MRO)

Of all the service agents involved in the testing process, the MRO bears the most significant responsibility for the accuracy and integrity of the testing process. Ideally, a business' drug and alcohol testing program is mostly unseen, running in the background to keep employees safe and the company protected. Workers get tested, and results most often go to the human resources professionals, who process them accordingly.

Unlock the secrets to optimizing your occupational health program.

The NAOHP 2023 Occupational Health Benchmark Study delves into vital factors affecting service delivery. Covering compensation, quality, sales, marketing, and technology, it offers insights to enhance programs.