Are your clinic teams aligned at the start of each day—or putting out fires by 9:15 AM? Occupational medicine clinics are fast-paced, complex environments. We serve a unique blend of stakeholders—patients, employers, case managers, and regulatory bodies. Success hinges on coordination, communication, and the ability to adapt in real-time. That’s
Join me in a discussion on workers’ compensation billing and coding with experts Sarah Moray and Terry Scales. They talk about navigating state-specific regulations, documenting cases accurately, and dealing with insurance down-coding. The session highlights the importance of e-billing, proper data collection, and avoiding tricky PPO contracts. Practical tips include
Many medium-to-large health systems are evolving their occupational medicine (employee health) programs to have registered nurses (RNs) or other licensed staff take on dual roles: providing traditional employee health services and actively managing workplace risk and safety programs. In these models, including Total Worker Health®, RNs not only handle immunizations,
In September 2020, Universal Health Services, a hospital system spanning 400 facilities and 90,000 employees, fell victim to a Ryuk ransomware attack that crippled its IT systems overnight. Clinicians were suddenly locked out of electronic health records and lab results. They were forced to revert to pen-and-paper workflows. “It was
By Dr. Larry Earl, NAOHP As occupational health professionals, we play a pivotal role in facilitating reasonable accommodations for workers with medical conditions—while also recognizing the complex demands of essential, around-the-clock operations. Nowhere is this balance more challenging than when employees in 24/7 environments, such as first responders, healthcare workers,
The AMA is dedicated to reducing documentation burdens that interfere with patient care. We worked together with CMS to overhaul Evaluation and Management (E/M) office visit codes for the first time in more than 25 years.
To learn more about these significant code set revisions, visit our CPT E/M webpage. Additionally, the AMA has created an interactive educational module and a detailed description of the code and guideline changes (PDF), along with a table of the elements for each level of medical decision making (MDM) (PDF). The MDM grid illustrates office revisions to educate physician practices.
We are told to use RVUs. They don’t work. What can we use?
The challenge is the RVUs are not pertinent to OHS, being able to tag the appropriate procedures and the visits. They don’t provide the best approach to productivity. RVUs are predicated on the Medicare model for productivity. We strongly recommend the NAOHP productivity model that covers the insurance model as well as the retail model. Many programs use a straight compensation model with a base salary and incentive package for specific tasks.
QUESTION:
Currently, all of our records are stored electronically and have been for the past few years. Prior to that we acquired a hospital’s Occ Health program and there are paper records that we have been paying a medical record storage facility to store for us.
As technology advances, services have become contactless, faceless, and automated. Telephone systems answer calls. Emails and video conferences have replaced verbal and face-to-face communications. As the amount of human interaction decreases, the value of each interaction increases. This holds true both for external clients and internal employees. A medical director utilizes their skills to bridge communication gaps and facilitate workplace efficiency.
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