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Dealing with Form Confusion: How to Guide Drivers in Training Through FMCSA Paperwork

Navigating MCSA paperwork for commercial driving can be complex, particularly when answering the “CLP/CDL applicant/holder – Yes or No?” question. If your drivers are preparing for their Commercial Learner’s Permit (CLP) and hold a DOT/FMCSA medical card, it’s crucial to know when to indicate “yes.” Our guide clarifies that employees who have applied for a CLP or scheduled their tests should answer “yes,” showing they are actively pursuing commercial driving certification. This ensures compliance with federal regulations and aligns medical examination requirements with their status. By offering expert guidance on these forms, we help your drivers meet all necessary criteria, enhancing safety and streamlining operations.

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gift

Do expensive thank you gifts cross the customer services line between thankfulness and inappropriateness?

In customer service, it’s not unusual for customers, patients or clients to show their thankfulness through small tokens of their appreciation—usually a thank you note or a small basket of yummy treats, maybe even an edible arrangement if you did a super fantastic job. But is someone’s appreciation crossing the line from being thankful to being inappropriate when a gift is expensive? What if the gift is lots of cash? And what if there is something in it for the person being thankful? A colleague recently shared the following story.

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donor

Towards Respectful and Ethical Practices: Guidelines for Administering Observed Urine Drug Tests to Transgender Donors in Occupational Health

The evolving social acceptance of the transgender community has brought forth novel challenges in various sectors, including occupational medicine. One such challenge pertains to the proper procedure for observed urine drug tests for transgender donors. This article delves into this sensitive topic, providing best practices and relevant regulations that ensure the donor’s dignity and the collector’s professionalism. The Conundrum of Transgender Drug Screen Collections.

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New DOT Drug Testing Rule

The Department of Transportation (DOT) has recently implemented a new drug testing rule that allows the use of oral fluid testing. This new method of drug testing is set to bring about significant changes in testing procedures, specimen collection, and result accuracy. In this blog post, we will dive deeper into the details of this rule, exploring what oral fluid testing is, why it has been introduced, and the impact it will have on employers and service providers.

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diabetic

Pre-diabetes on metformin

Had a driver come in that has been put on metformin for “pre-diabetes”, but told she doesn’t have DM (yet).  

So on treatment for a “pre” condition.  At what point would this be considered for a 1 year card? Starting to see drivers with “pre-“conditions and on medications, e.g., HTN and DM. If the driver is on treatment but does not “have” the disease how are others dealing with this?

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Medical Examiner’s Certificate (MEC) – Filling it out Properly

Communication from the NRCME:

The Federal Motor Carrier Safety Administration (FMCSA) has learned that some Medical Examiners (MEs) listed on the National Registry of Certified Medical Examiners (National Registry) are completing the driver’s Medical Examiner’s Certificate (MEC) incorrectly. To correct any misunderstandings, FMCSA is providing the examples of completed MECs below.

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medical examiners

Medical Examiner’s Certificate (MEC) – Filling it out Properly

The Federal Motor Carrier Safety Administration (FMCSA) has learned that some Medical Examiners (MEs) listed on the National Registry of Certified Medical Examiners (National Registry) are completing the driver’s Medical Examiner’s Certificate (MEC) incorrectly. To correct any misunderstandings, FMCSA is providing the examples of completed MECs below.

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Medical Examiners

DOT Resource Library

We’ve had quite a bit of discussion in multiple sessions about the 13 FMCSA standards or rules that must be followed when certified medical examiners are performing commercial driver exams, but that there is a  considerable amount of judgement required for many of the determination decisions we make.

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KPIs

Metrics & KPIs

In the world of healthcare, metrics and Key Performance Indicators (KPIs) hold immense importance. These tools help professionals measure and evaluate performance, track progress, and identify areas for improvement.

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Unlock the secrets to optimizing your occupational health program.

The NAOHP 2023 Occupational Health Benchmark Study delves into vital factors affecting service delivery. Covering compensation, quality, sales, marketing, and technology, it offers insights to enhance programs.