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Leveraging Patient & Employer Feedback in Occupational Health

Patient Satisfaction: By enabling real-time feedback through an intuitive digital platform, practices can identify and address concerns immediately, often transforming a potentially negative experience into a positive one.

Employer Engagement: Feedback from employers, who are crucial stakeholders in occupational health, provides valuable insights into the broader impact of the services on workforce health and productivity.

Staff Recognition: Positive feedback is not only a tool for identifying areas for improvement but also serves as a powerful means of staff recognition, enhancing morale and motivation among healthcare providers.

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Meaningful work in Occupational Medicine: A strategic approach to moving staff beyond technical work

In occupational medicine, moving beyond technical work to meaningful engagement is crucial for both employee and client satisfaction. Stephanie Murdock, RN, MSN, MBA, COHM, shares insights on fostering a workplace where staff feel connected to their roles. Through a strategic five-point approach, including building a collaborative culture, investing in professional development, recognizing safety champions, aligning service with value, and providing emotional support, Sanford Health enhances both team morale and service quality. This approach ensures a healthy, safe work environment while promoting profound job satisfaction.

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Dealing with Form Confusion: How to Guide Drivers in Training Through FMCSA Paperwork

Navigating MCSA paperwork for commercial driving can be complex, particularly when answering the “CLP/CDL applicant/holder – Yes or No?” question. If your drivers are preparing for their Commercial Learner’s Permit (CLP) and hold a DOT/FMCSA medical card, it’s crucial to know when to indicate “yes.” Our guide clarifies that employees who have applied for a CLP or scheduled their tests should answer “yes,” showing they are actively pursuing commercial driving certification. This ensures compliance with federal regulations and aligns medical examination requirements with their status. By offering expert guidance on these forms, we help your drivers meet all necessary criteria, enhancing safety and streamlining operations.

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