In this month’s NAOHP Sales Office Hours, we sat down with Ami Boley, Business Development Coordinator at Mercer Health, for a deep dive into how she has helped build and maintain one of the strongest Occ Med programs in rural Ohio. Over 19 years, Ami has crafted a relationship-driven approach
It’s a familiar—and frustrating—moment for many occupational health providers. One month, your clinic is humming with workplace injuries, return-to-work visits, and supervisor phone calls. Then suddenly, things slow down. Initial injuries drop. The familiar faces from your top employer clients aren’t showing up. Your staff starts asking, “Where is everyone?”
Are your clinic teams aligned at the start of each day—or putting out fires by 9:15 AM? Occupational medicine clinics are fast-paced, complex environments. We serve a unique blend of stakeholders—patients, employers, case managers, and regulatory bodies. Success hinges on coordination, communication, and the ability to adapt in real-time. That’s
Wherever you are in your occupational health journey—whether you’re just launching a program or refining a mature, integrated operation—NAOHP offers the resources, tools, and guidance to help you advance with confidence. Occupational health programs don’t evolve in a straight line. They grow in stages, shaped by your organization’s goals, employer
Health fairs are more than a feel-good initiative — they’re a strategic tool for expanding your occupational health practice. Whether you’re launching a new employer service line or seeking to strengthen relationships with existing clients, a well-run health fair showcases your clinical capabilities, builds trust, and opens doors to recurring
As of January 1, 2025, the Federal Aviation Administration (FAA) has overhauled its color vision screening requirements for pilot medical certification. All new pilot applicants must now undergo testing using computerized color vision exams, replacing the traditional Ishihara plates and other legacy tests. This policy change aims to modernize and
Many medium-to-large health systems are evolving their occupational medicine (employee health) programs to have registered nurses (RNs) or other licensed staff take on dual roles: providing traditional employee health services and actively managing workplace risk and safety programs. In these models, including Total Worker Health®, RNs not only handle immunizations,
Title: Mastering the Art of Lead Nurturing: How to Engage Without Being Pushy Nurturing employer leads without appearing pushy is an invaluable skill. Dr. Larry Earl, from NAOHP, and sales and marketing expert Ira Pasternack recently discussed this topic during the Office Hours for Sales and Marketing session. They provided
If you’re leading an occupational medicine practice and looking to grow your book of business, it’s time to think beyond pricing alone. Employers care about value, responsiveness, and trust. The most successful practices win and keep contracts by creating a better overall experience, not just offering the lowest price. Here’s
In September 2020, Universal Health Services, a hospital system spanning 400 facilities and 90,000 employees, fell victim to a Ryuk ransomware attack that crippled its IT systems overnight. Clinicians were suddenly locked out of electronic health records and lab results. They were forced to revert to pen-and-paper workflows. “It was