Article

Operational Efficiencies Q&A

Q: We are a blended clinic. Where do we begin evaluating our operational efficiencies?

A: “Service times, resource allocation, and staffing issues are appropriate starting points.”

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Occupational Health Sales and Marketing Q&A

Q : What should we look for when hiring a new salesperson? 

A: “A big question is do we hire a clinical person and teach them sales or vice versa? Generally we lean toward someone with previous sales training and sales experience; the pharmaceutical industry is an example of companies profiting from the use of well-trained healthcare sales professionals.”

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Integrating Occupational Health and Employee Health Q&A

Q: What is the best argument for integrating occupational and employee health?

A: “In our system, it’s been difficult for employees and occupational health to come together. Over the years, we’ve had to point out that we were duplicating services. To me, it’s more efficient to integrate because it saves costs and allows you to stay competitive.”

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