2019 was an amazing year. UCLA gymnast Katelyn Ohashi scored a “perfect 10” on her floor routine (and went viral for it). Missy Elliot was inducted into the Songwriter’s Hall of Fame. And we’d be remiss not to mention young Greta Thunberg who was just hitting her stride in her fight to stand against climate change.
Occupational health programs play a crucial role in ensuring employees’ well-being and organizations’ success. These programs focus on preventing work-related injuries and illnesses, promoting overall well-being, and reducing costs. To ensure the delivery of high-quality services, many occupational medicine programs seek certification from reputable organizations such as the National Association of Occupational Health Professionals (NAOHP). In this article, we will explore what NAOHP program certification means to your occupational medicine program and the benefits it brings.
When it comes to instilling customer service standards in doctors, I recommend basing your strategies on mission-based and reputational incentives, exclusively or in combination with financial incentives.
My thanks to all the attendees, speakers, exhibitors and sponsors of our very successful annual conference in Denver, CO last week.
As occupational health professionals, we understand the significance of thorough pre-hire assessments to ensure employees’ and employers’ well-being and safety. Mental health evaluations play a critical role in this process but require a delicate approach to safeguard applicant privacy and comply with discrimination laws. This article will address two primary concerns related to pre-hire mental health assessments. Specifically, we will explore the absence of a standardized approach and examine how organizations handle situations where an applicant’s mental health condition raises safety concerns.
Have you ever had an employer protocol or procedure refused by a patient? Understanding the reasons behind a refusal and how to handle such situations properly is essential to protecting client relationships and maintaining successful business practices.
In customer service, it’s not unusual for customers, patients or clients to show their thankfulness through small tokens of their appreciation—usually a thank you note or a small basket of yummy treats, maybe even an edible arrangement if you did a super fantastic job. But is someone’s appreciation crossing the line from being thankful to being inappropriate when a gift is expensive? What if the gift is lots of cash? And what if there is something in it for the person being thankful? A colleague recently shared the following story.
The evolving social acceptance of the transgender community has brought forth novel challenges in various sectors, including occupational medicine. One such challenge pertains to the proper procedure for observed urine drug tests for transgender donors. This article delves into this sensitive topic, providing best practices and relevant regulations that ensure the donor’s dignity and the collector’s professionalism. The Conundrum of Transgender Drug Screen Collections.
The answer is unequivocally yes! Whether you are a long-time practitioner of occupational health or just getting started, this webinar will give you the blueprint to successfully learn and implement impairment evaluations so you can unlock a new and highly lucrative revenue stream for your practice.
Welcome to NAOHP Town Hall! In today’s discussion, Dr. Larry Earl and Dr. John Koehler delve into the topic of enhancing clinic profitability. This informative session offers valuable insights and practical strategies for occupational medicine clinics. From tackling reimbursement issues to addressing staffing challenges, Dr. Koehler provides expert advice on how to optimize your clinic’s financial performance. So, let’s dive into the key takeaways from this enlightening conversation.