Town Hall – The New Marketing Strategy Post Pandemic
Questions: The NEW Marketing Strategy Post Pandemic
Article
Members Only
Post Pandemic partnership with EAP, OHP, and Employers
Questions: Post Pandemic partnership with EAP, OHP, and Employers
1. How does and EAP provide both clinical counseling and work life assistance?
Town Hall – OH Clinic Models
Questions: The OM Clinic Model
Who should be involved in determining the revision of the model for services?
Town Hall – Occupational Medicine Program Budget
Questions: The OM Clinic Model
Who should be involved in determining the revision of the model for services?
Town Hall – The Medical Director Role of the Future of OHP
Questions: The Medical Director’s Role in the future for OHP
Does an OHP NEED a Medical Director?
What does the role mean post-pandemic?
How many models are there for the MD Role?
Who determines the type of role needed for the program?
What is the issue with the blended model MD role?
How do programs define the medical director’s role to their
clients?
The Front Desk Best Practices for OccMed
Programs are struggling to comply with administrative edicts to decrease costs by decreasing staff. The ability to justify staff requirements has been challenging.
Town Hall – Developing Satisfaction Surveys for OccMed Clients
10 Customer Satisfaction Survey Best Practices
Keep it short. …
Only ask questions that fulfill your end goal. …
Construct smart, open-ended questions. …
Ask one question at a time. …
Make rating scales consistent. …
Avoid leading and loaded questions. …
Make use of yes/no questions. …
Get specific and avoid assumptions.
Think about your timing
Offer survey respondents a bonus
Customer Service in a Changing Environment – Dena Kirk
Health care organizations must strive to move beyond patient satisfaction to create an atmosphere that ensures exceptional and long-term patient and customer loyalty.
Policy Development in OHP
As the healthcare sector evolves, the importance of policies for occupational health programs continues to gain momentum. Policies shape the necessary directives to guide decisions, achieve rational outcomes, and streamline operations. Consequently, it becomes imperative to frequently evaluate these guidelines to ensure relevance and efficacy within the constantly changing healthcare continuum.
Town Hall – Pandemic Effects on Occupational Health Volumes
This week (2-23-21) we meet with Mike Schmidt, Mary Alice Ehrlich, me (Larry Earl) and Ira and Dave of Webfordoctors to discuss the Pandemic Effect on Occ Health Volumes.