Healthcare, like any industry, is shifting towards digitization and technology. The benefits of going paperless, such as cost savings, time reduction, and improved interoperability, make this logical shift particularly relevant in this sector. However, this journey may not be as straightforward as it seems. It often requires professionals to adapt and conscientiously incorporate new practices into their day-to-day work. Here’s a handy guide to transitioning from traditional paper-based processes to a seamless digital environment.

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Barbara, named the top customer service consultant of the year by the International Association of Top Professionals, has a profound message to share about the impact of great customer service on both our professional and personal lives.