Angry Patients
Dealing with angry patients and difficult customers can be a challenging task. Their frustration, anger, and sometimes even personal attacks can make it difficult to effectively communicate and find a resolution.
Dealing with angry patients and difficult customers can be a challenging task. Their frustration, anger, and sometimes even personal attacks can make it difficult to effectively communicate and find a resolution.
We’ve had quite a bit of discussion in multiple sessions about the 13 FMCSA standards or rules that must be followed when certified medical examiners are performing commercial driver exams, but that there is a considerable amount of judgement required for many of the determination decisions we make.
In today’s fast-paced and competitive business environment, providing exceptional customer service is crucial for the success and growth of any organization.
If there’s one tool that’s often overlooked yet holds a massive amount of power in understanding customer satisfaction and expectations, it’s a well-structured survey.
In the world of healthcare, metrics and Key Performance Indicators (KPIs) hold immense importance. These tools help professionals measure and evaluate performance, track progress, and identify areas for improvement.
In this blog post, we will delve into the topic of partnering with companies and explore how it goes beyond simply providing onsite services.
In the world of occupational health, working with brokers and third-party administrators (TPAs) is crucial for success.
Welcome everybody to Tuesday’s Town Hall. Today, we discuss Occupational Health Testing Updates in the wake of the ongoing COVID-19 pandemic.
Pre-hire strength testing is a crucial aspect of ensuring workplace safety and preventing injuries. It allows employers to assess the physical capabilities of new job applicants and identify potential risks before hiring them. In this blog post, we will explore the significance of pre-hire strength testing and discuss its benefits for both employers and employees.
In the world of healthcare, providing efficient and effective care for fractures is essential. Fractures, or broken bones, are common injuries that require proper treatment to ensure optimal healing and long-term outcomes.