Article

Value of a Medical Review Officer (MRO)

Of all the service agents involved in the testing process, the MRO bears the most significant responsibility for the accuracy and integrity of the testing process. Ideally, a business’ drug and alcohol testing program is mostly unseen, running in the background to keep employees safe and the company protected. Workers get tested, and results most often go to the human resources professionals, who process them accordingly.

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Standalone or Blended Occupational Medicine Clinic?

Should you [continue to] operate your occupational medicine clinic as a standalone practice or in a blended model, combining with your urgent care services? If you have a hospital-affiliated occupational medicine clinic, it may have operated the same way year after year, never in the black because of expected “downstream revenues.”

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Occupational Health Metrics

Patient turnaround time is important to clients. Forty-five minutes in and out is the standard. The following metrics are used by occupational health programs across the country for providers and staff.

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Athletic Trainers in Occupational Work Settings

In the occupational health setting, athletic trainers develop and manage programs designed to keep employees working at full capacity, improving company productivity, and even helping reduce healthcare and insurance costs. The occupational athletic trainer is knowledgeable in the design, implementation, and measurement of injury prevention, injury reduction, and return to work programs.

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Ways to Find New Leads and Being Your Own Client

Here are three easy ways to find prospective customers for your occupational health program. First, if your organization offers an Employee Assistance Program (EAP) to local employers, cross-reference the EAP’s client list with your occupational health clients to identify leads.

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Are You a Fit for an Onsite Clinic?

Early worksite health programs were developed to provide first aid and emergency care to employees working in remote or dangerous locations. Over time, many employers, particularly manufacturers, offered a company nurse or doctor to provide occupational health services to comply with federal and state workplace requirements, manage absences and disability, prepare employees for foreign travel, physical therapy, and acute (non-emergent) medical triage. 

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