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There are 1500 to 2000 mobile clinics nationally with 5-6 million annual visits. Many services are focused on vulnerable populations and chronic disease management.

It is important to have knowledge of the population, informed leadership, and the knowledge to create health solutions to impact the health of a population, providing the right care, at the right place at the right time.

Prioritize daily, weekly, monthly, and annually top issues, and monitor activity to re-evaluate all items.

Provider training starts with the onboarding processes for customer service, defining what the program is providing to customers, and the shareholders expectations for service.

The first step in reviewing and maximizing return on investment is to define what the ROI means for your program.

Programs across the nation have multiple models for onsite services from hourly nurse clinics to monitor health clinics to full population health models with NP/Pas for monitoring employees and their family members.

Review your current software you’re using.

Telemedicine is evolving in occupational health programs.

National certification beginning February 1, 2017, is all done through the National Consortium of Credentialing for Health Coaches and Wellness Programs.

Productivity monitoring impacts patient, staff, and employee satisfaction. Results reporting should be consistent, on a scheduled basis, and provide opportunities for discussion with the staff regarding the productivity process.